1. Introduction
This Privacy Policy applies specifically to driver partners, delivery partners, and vehicle operators ("Riders") who use the Safargo Rider App to provide transportation and logistics services.
2. Information We Collect from Drivers
In addition to basic profile information, we collect specialized data required to facilitate your services and ensure platform safety:
- Background & Verification Data: Driver's license, vehicle registration, insurance details, and government identification.
- Continuous Location Data: Precise location tracking while the app is active in the foreground or background to match you with ride requests and track trips.
- Vehicle Data: Make, model, year, and condition of your vehicle.
- Financial Information: Bank account details for weekly payouts and earnings processing.
3. How We Use Driver Information
- To verify your identity and eligibility to drive on the Safargo platform.
- To calculate earnings, process payouts, and provide financial reports.
- To track trip progress for safety, routing optimization, and fare calculation.
- To maintain the safety and integrity of our community.
4. Information Shared with Passengers
When you accept a ride request, we share specific details with the passenger to facilitate the pickup. This includes your first name, profile photo, vehicle make/model, license plate number, average rating, and real-time location.
5. Permissions and App Functionality
The Safargo Rider App requires background location access to function correctly. This ensures that you can receive ride requests even when the app is minimized. We only collect background location data when you are "Online" and available for rides.
6. Contact Driver Support
For privacy-related inquiries regarding your driver account, please contact our dedicated partner support team at partners@safargo.com.