1. Introduction
Welcome to Safargo. We are committed to protecting your personal information and your right to privacy. This policy applies to all users of our main mobile application who book rides and utilize our transportation services.
2. Information We Collect
We collect information that you provide to us directly, such as when you create an account, request a ride, or contact customer support.
- Personal Data: Name, email address, phone number, and payment information.
- Location Data: We collect precise or approximate location data from your mobile device if you enable us to do so to provide ride services.
- Usage Data: Information about how you interact with our services, preferences expressed, and settings chosen.
3. How We Use Your Information
- To provide, maintain, and improve our services, including matching you with drivers and processing payments.
- To enhance the safety and security of our users and services.
- To provide customer support and respond to your requests.
- To send you updates, security alerts, and support messages.
4. Sharing of Information
We share your information with our driver partners (Riders) to enable them to pick you up and drop you off. This includes sharing your name, pickup location, and destination. We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
6. Contact Us
If you have questions or comments about this policy, you may email us at privacy@safargo.com.